COVID-19 Coronavirus

The Coronavirus pandemic has, as we are all aware, had a significant impact on all our lives and the way we interact with each other. It has also had a significant impact on our business and the way that we operate.

Whilst we are back in business, our office reception remains closed to members of the public, except by prior appointment, and we continue to operate behind closed doors. We will conduct our business by telephone, post or email as far as it is possible. Should it be necessary for your solicitor to see you in person, they will arrange an appointment for you to attend the office.

Please read our appointment guidance notes before attending an appointment. These arrangements will remain in place for the foreseeable future and until such time that the government guidance changes.

With effect from 8th August 2020, face coverings are mandatory when visiting the premises.

We are doing our best

We continue to operate with reduced staffing levels and the shortage of staff within the office will sometimes lead to longer than usual wait times for your calls to be answered and for us to reply to your enquiries. We ask for your understanding and patience during this time.

We apologise for any inconvenience this may cause to our clients but we hope that you can appreciate that this action continues to be necessary to protect our staff and clients.

The best way to contact us is by email to ansdell@whdarbyshire.co.uk

We are working hard to offer you the best service that we can.

Buying and Selling Property

Whilst we are doing our best to provide a service, not all members of our conveyancing team are working and we have a larger caseload. As a result, we are having to prioritise work based on the stage and circumstances of each transaction. Those closest to exchange of contracts and completion will be prioritised.

Please be aware that there may be several delays which affect conveyancing. For example, delays with the Royal Mail delivering post, local authority and/or water authorities offering reduced services etc. As a result, some transactions are progressing more slowly than usual and we kindly ask that you bear with us.

Last Updated 10th August 2020

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